Refund Policy

We do not accept returns or exchanges unless the item you purchased

The product is defective.

The wrong product was sent by the merchant.

The product was damaged in shipping.

The product is tampered.

If you receive a defective item or any other case please contact us at

info@fjboutiquejo.com

00962798802532

 with details of the product and the defect We will respond within three days.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail or phone, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days
depends on the issuing bank of the credit card.

Cancellation & Replacement Policy

The conditions under which cancellation & replacement will be allowed For :

The wrong product was sent by the merchant.
The product is defective.
The product was damaged in shipping.
The item was not delivered on the agreed time